At The First Glance Aesthetic Clinic and Surgical Centre we aim to create the best and most comfortable experience for all of our patients while ensuring the safety and privacy of all those who enter our establishment. In order to do so, The First Glance Clinic has the following policies:
CANCELLATION & NO-SHOW POLICY
We have a 24-hour cancellation policy for all services. If you need to reschedule or cancel your appointment, please give our clinic a call at (204) 885-1419.
There is a $50 fee for cancellations with less than 24 hours’ notice, are more than 10 minutes late (for services under one hour) 15-minutes late (for services one hour or longer), or do not show up to their appointment. For multiple appointments booked, there will be the charge of $50 per appointment.
At The First Glance Aesthetic Clinic and Surgical Centre, we believe in creating a positive, respectful, and safe environment for our staff and all of our patients.
We have a zero-tolerance policy for any harassment, discrimination of any kind, violence, intimidation, threats and general inappropriate disruptive behaviour and vulgar language.
The First Glance Aesthetic Clinic and Surgical Centre has the right to refuse any client that violates this policy at any time via any means of communication and services.
CELL PHONE POLICY
In consideration of preserving a peaceful environment, we request that guests and patients refrain from using their cell phones on high volumes and in any disruptive manner.
Cell phones are not permitted for use during appointments as we require your full attention during all services to ensure your safety. Recordings of any treatments are not permitted.
SAFETY & CHILD POLICY
For safety reasons and due to the nature of our procedures, children under the age of 16 are not permitted in the examination or treatment rooms and cannot be left unattended in the waiting rooms. Please arrange alternative care during your appointment with us.
Thank you for understanding and complying with our policies. We look forward to seeing you!
The First Glance Aesthetic Clinic & Surgical Centre Team